Company Policies

 

EXPECTATION OF SERVICES

Work is to be done according to the specific details discussed at the time the proposal is written.  We will not take more than one third of the tree unless we are directed to.  Sometimes the pruned tree will have an abnormal composition which will usually even out by the end of the second growing season from the pruning.  Our company and subcontractors we associate with are not liable for any unhealthy effects that may happen to any tree we work with after a pruning session.  

SANITIZATION PROCESS

Our chainsaw chains and bar, pole saw blades and loppers are sanitized with alcohol when needed.  This helps to prevent the spread of disease through contact.

PRUNING SEAL

We use pruning seal on most every tree we cut in order to help stop dead loss and to deter insects from feeding.  Some situations don’t require the use of pruning seal.  If you would like to make sure pruning seal is used on your trees, please check with us to confirm its use.

LIABILITY

Our company and subcontractors we associate with are not liable for any unhealthy effects that may happen to any tree we work with after a pruning session.  

END SERVICES

We reserve the right (and share this right with our clients) to stop services at any time and for any reason.  When an unforeseen factor effects scene safety, or anything else significant occurs that changes the scope of the operation, the operation may have to cease. A prorated amount will be charged.

SUBCONTRACTED WORK

Sometimes we use subcontractors to help with the workload.  When this happens, you will be notified about who the subcontractor is and when they will be on-site.  We will let them onto the property at the approved time when necessary.  

Beat other bids by 10%

If you present a bid to us for a certain amount of work to be done on an official business document, we will beat the listed amount by 10% if the before tax total is within 40% of what would be our original bid for the same services.  The bid will need to have been created within the previous three months.  Leaf removals are not included in the 10% off program.

 

 
Treescape Solutions, LLC BBB Business Review